OnSite News

Dunkin’ franchisee, Gilligan Company, named Operator of the Year

September 28, 2023

OnSite Retail Group client, Gilligan Company, has been selected by Dunkin’ franchisor, Inspire Brands, as Operator of the Year.  Natalie Jones, reporter for Dayton Daily News broke the news yesterday quoting Don Auer, Dunkin’ brands director of franchise operations as saying, “The Gilligan Company, their President and CEO Pat Gilligan and their entire team are exceptional operators who consistently raise the bar and set new standards for our entire business.  We are proud to honor them for representing the very best of the Dunkin’ Brands system.”  Jones explained, “To receive this award, franchisees must set a positive example, know his/her business and achieve a high level of compliance and proper execution of their action plans. Crew members must be trained on team service and manage to deliver great guest satisfaction and products at each location must be displayed in an ideal manner.”

The Gilligan Company owns and operates 47 Dunkin’ locations across Cincinnati, Northern Kentucky, Dayton and Columbus.  Two new stores will open soon in Huber Heights and Xenia.  Scott Saddlemire of Cincinnati, OH-based OnSite Retail Group represents Gilligan Company in the company’s real estate activities throughout the Cincinnati, Northern Kentucky, and Dayton regions.  To date, Saddlemire has completed 24 Dunkin’ transactions for Gilligan Company.  Click here to read the full story in Dayton Daily News: Dunkin’ franchisee, Gilligan Company, named Operator of the Year